Fintech / Product Concept / Mobile
Zipp — Payments Super App
A Kenyan payments super-app concept for transfers, M-Pesa, merchant payments, bills, travel and palm-vein biometric checkout.
Product case study
Fintech / Product Concept / MobileOverview
Zipp explores a single mobile experience for transfers to Zipp users and M-Pesa, Paybill and Till payments, QR payments, bills, travel booking and Palm Pay biometric authentication.
My role
- Product concept
- Mobile UX
- Interaction design
- Product architecture
Technology
Product thinking
The challenge
What needed to become clearer.
Kenyan payment journeys span people, merchants, bills and transport. The concept needed to organise that range without making everyday actions feel buried or unfamiliar.
The approach
How the product took shape.
The product direction centres familiar payment language and fast repeat actions, with Palm Pay treated as an optional biometric layer rather than a replacement for known payment methods.
Key features
Built around the work people need to do.
- 01Zipp and M-Pesa transfers
- 02Paybill and Till payments
- 03QR payments
- 04Bills and travel
- 05Palm Pay palm-vein authentication
Selected screens
Interface, in context.
Open any screen to inspect the interface at a larger scale.
This case study currently focuses on product thinking, architecture and implementation detail.
Project value
Outcome